(4.5 / 5)2456+ Ratings

Cutie Patootie Reviews

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Overall Rating

4.5
2 Reviews
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About Cutie Patootie

Cutie Patootie is a company that offers a range of products for babies. They have a strong commitment to quality, ensuring that all their products are carefully inspected to meet brand standards before being sent out to customers. They offer a warranty for up to one year from the date of purchase, covering manufacturing defects with materials and workmanship. This warranty covers issues such as unsewn seams and stitching, cracked, broken, loose and fallen snaps, crack and delamination of PUL waterproof coating on fabric, relaxed elastics, and broken zippers. However, it does not cover normal wear and tear, shrinkage of natural fabrics, pilling of fleece fabric, stains, cuts, abrasions and fading on fabrics, leaks, damages caused by product misuse, and damages caused by improper and excessive wash routine.

In addition to their warranty, Cutie Patootie also has a return and exchange policy. Customers may return items within ninety days from the time of order and payment, provided that the items have the original packaging or tags attached, are unworn, unwashed, and not damaged nor altered. However, any shipping charges from the original purchase will not be refunded or converted to store credits. If the order was eligible for free shipping, the refund will be the total amount paid less the actual shipping cost incurred from the order. The customer will also be responsible for any return shipping cost. For exchange requests, once they receive the returned items, they will process the request and issue a store credit via e-Gift card that the customer can use to purchase new items.

They also have a dedicated customer service team that can be reached through their contact form, email, or through messenger. They strive to provide answers to customers' most frequently asked questions and common concerns through their FAQ & Help Center. Customers can also track the status of their package delivery through their account.

Cutie Patootie Pros & Cons

Pros of Cutie Patootie:

  • High-Quality Products: Cutie Patootie offers high-quality cloth diapers with a charcoal bamboo lining and super nice inserts.
  • Sustainable and Eco-Friendly: The brand advocates for significant environmental waste reduction by providing a sustainable and eco-friendly alternative to disposable diapers.
  • Leak-Proof and Absorbent: The diapers are known for being leak-proof and very absorbent.
  • Outstanding Customer Service: Cutie Patootie has received positive reviews for its outstanding customer service.
  • One-Size Diapers: The diapers are one-size, meaning they can be used from newborn to toddler until they are potty-trained.
  • Warranty and Return Policy: They have a warranty, return, and exchange policy that covers manufacturing defects for up to one year from the date of purchase.

Cons of Cutie Patootie:

  • Snug Fit: Some users have mentioned that the first snap can be a bit too snug, requiring more room in the fit.
  • Normal Wear and Tear: The warranty does not cover normal wear and tear, shrinkage of natural fabrics, pilling of fleece fabric, stains, cuts, abrasions, and fading on fabrics.

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Cutie Patootie Customer Reviews (2)

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Lydia Ross
Lydia Ross
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Feb 10, 2023
Catalina Groothuis
Catalina Groothuis
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Feb 4, 2023

Cutie Patootie Customer’s Q&A

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Cutie Patootie Features and Benefits

Key Features and Benefits of Cutie Patootie:

  1. High-Quality Materials:

    • Charcoal Bamboo Lining: Provides a stay-dry inner lining that makes stains nearly invisible.
    • Natural Chemical-Free Fabrics: Safe for both babies' skin and the environment.
  2. Versatile Diapering System:

    • FlexiNappy System: Available in All-in-One (AIO), All-in-Two (AI2), or Double Pocket diaper configurations.
    • Wide Pockets: Easy stuffing and hygienic pull-out of inserts on the unsoiled side.
  3. Sustainable and Eco-Friendly:

    • Reusable and Washable: Reduces waste and is a sustainable alternative to disposable diapers.
    • Certified Safe: Meets safety regulatory standards enforced by both Canadian and U.S. consumer safety acts.
  4. Convenient and Dependable:

    • Efficient Design: Saves time and energy with its versatile use options.
    • Maximum Absorbency: Utilizes organic natural hemp and all-bamboo fabric soakers for heavy wetness and overnight use.
  5. Customer Support:

    • Warranty, Return, and Exchange Policy: Covers manufacturing defects for up to one year from the date of purchase.
    • Happiness Guarantee: Ensures customer satisfaction with their products.
  6. Promotions and Discounts:

    • Coupon Codes: Offers discounts up to 50% off, including 10% off and free shipping.
    • Loyalty Programs: Provides rewards that translate into discounts on future purchases.

Cutie Patootie Pricing

The regular price for products on Cutie Patootie is $748.45 CAD. There is no indication of a sale price or discount in the provided information.

Cutie Patootie FAQs

FAQ

What are Cutie Patootie payment methods?

All major credit cards (Visa, Mastercard, Amex, Discover, Diners Club and Interac), Paypal payments and Apple pay. are accepted
FAQ

What are Cutie Patootie shipping rates?

Shipping costs and choices will be calculated for all other nations and presented at checkout.
FAQ

Does Cutie Patootie offer free shipping?

For orders within Canada, free shipping is applied for orders over $129 For orders within the US, free shipping is applied for orders over $99
FAQ

What is Cutie Patootie return policy?

Within ninety (90) days of the order and payment date, you may return things. All returned products must be undamaged, unworn, and unwashed, with the original packing or tags still attached.
FAQ

How long will my Cutie Patootie orders arrive?

Your order will be completed within 1-3 business days after you have finished making your online purchase. Please give Canada 3–8 business days, the USA 5–9 business days, and the UK 5–15 business days.
FAQ

What are the products offered by Cutie Patootie?

Cutie Patootie offers a wide selection of products primarily for children. They provide clothing and accessories for boys and girls between the ages of 2-14. Their products can be found in various catalogs, boutiques, and department stores. They also support small businesses and aim to create unique wholesale boutique clothing for girls. In addition to clothing, they offer products like the FlexiNappies system, which is an easy-to-use, convenient diapering solution. The FlexiNappies system can be used in three ways: as an All-in-One (AIO), All-in-Two (AI2), or Double Pocket diaper. It features a dark Charcoal Bamboo fleece stay-dry inner lining that makes stains nearly invisible. The system also includes wide pockets on each side for easy stuffing, hygienic pull out of inserts on the unsoiled side, and thorough washing.

FAQ

How do I return an item to Cutie Patootie?

To return an item to Cutie Patootie, you may return items within ninety (90) days from the time of order and payment. All returned items shall have the original packaging or tags attached, unworn, unwashed and not damaged nor altered. Please note that any shipping charges from the original purchase will not be refunded or converted to store credits. You can visit their Resolution Center to file a return/exchange request. Be ready to provide your order number, email address they have on file and photos as proof of the current condition of the products you received. If you purchased your Cutie Patootie products from their wholesale and retail partners outside of their Canadian online store, please reach out to them. They will be more than happy to process your return/exchange requests under the same standard policies and procedures in place.

FAQ

What is cutiepatootiebaby.com?

Cutiepatootiebaby.com is a website that sells cloth diapers. It's a premium cloth nappy brand established and based in Toronto, Canada. The brand was created by parents for parents, with a focus on providing a sustainable and eco-friendly alternative to disposable diapers. They offer a variety of cloth diapers made from natural chemical-free fabrics that are safe for both babies' skin and the environment. Their diapers are reusable, washable, and one-size, meaning they can be used from newborn to toddler until they are potty-trained. The website also provides information about the cost comparison of disposable vs. reusable cloth diapers, the main types of soakers and cloth diapers, and common cloth diaper issues and fixes. They also offer a warranty, return, and exchange policy for their products. The website has received positive reviews for the quality of their products.

FAQ

About cutiepatootiebaby.com Popular Products and Services?

Cutiepatootiebaby.com is known for its diapers. Customers have expressed their love for these diapers, particularly praising the charcoal bamboo lining. They also appreciate the high-quality inserts that come with the diapers. The website offers a discount code "5OFF" for savings on purchases. For any queries or concerns, customers can reach out to them via their contact form or email at customerservice@cutiepatootiebaby.com. They also have a FAQ & Help Center to address common questions and concerns. If customers have purchased Cutie Patootie products from their wholesale and retail partners outside of their Canadian online store, they are advised to reach out to them for warranty claims and return/exchange requests.

FAQ

What are the other products of Cutiepatootiebaby.com?

Cutiepatootiebaby.com is known for their diapers. The diapers have a charcoal bamboo lining and come with super nice inserts. They are of very good quality. The company also offers a warranty for their products, covering issues such as unsewn seams and stitching, cracked, broken, loose and fallen snaps, crack and delamination of PUL waterproof coating on fabric, relaxed elastics, and broken zippers. However, the warranty does not cover normal wear and tear, shrinkage of natural fabrics, pilling of fleece fabric, stains, cuts, abrasions and fading on fabrics, leaks, damages caused by product misuse, and damages caused by improper and excessive wash routine. They also have a return and exchange policy. Customers may return items within ninety (90) days from the time of order and payment. All returned items shall have the original packaging or tags attached, unworn, unwashed and not damaged nor altered. For exchange request, as soon as they receive the returned items as outlined above, they will process the request and issue a store credit via e-Gift card (no expiration) that customer can use to purchase the new items. If you need more specific products, you might want to visit their website or contact them directly for more information.

FAQ

cutiepatootiebaby.com Return Policy?

At Cutie Patootie, they have a Warranty, Return and Exchange Policy. They stand by their products and want your utmost confidence in every Cutie Patootie product purchase you make. All Cutie Patootie products are carefully inspected to make sure that they are within brand standards before they are packed and sent out to you.

In the rare case that the item you received has any manufacturing defects with materials and workmanship, their warranty covers these for up to one (1) year from the date of purchase. The warranty covers unsewn seams and stitching, cracked, broken, loose and fallen snaps, crack and delamination of PUL waterproof coating on fabric, relaxed elastics, and broken zippers. It does not cover normal wear and tear, shrinkage of natural fabrics, pilling of fleece fabric, stains, cuts, abrasions and fading on fabrics, leaks, damages caused by product misuse, and damages caused by improper and excessive wash routine.

You may return items within ninety (90) days from the time of order and payment. All returned items shall have the original packaging or tags attached, unworn, unwashed and not damaged nor altered. Please note that any shipping charges from the original purchase will not be refunded or converted to store credits. If the order was eligible for free shipping, the refund will be the total amount paid less the actual shipping cost incurred from the order. The customer will also be responsible for any return shipping cost. Items returned that are not in accordance to their store policy as stated above will not be issued any refund or store credit.

For exchange request, as soon as they receive the returned items as outlined above, they will process the request and issue a store credit via e-Gift card (no expiration) that customer can use to purchase the new items. To make a Warranty Claim, Return and Exchange Request, you can visit their Resolution Center to file a claim or make a return/exchange request. Please be ready to provide your order number, email address they have on file and photos as proof of the current condition of the products you received. If you purchased your Cutie Patootie products from their wholesale and retail partners outside of their Canadian online store, cutiepatootiebaby.com, please reach out to them. They will be more than happy to process your warranty claim and return/exchange requests under the same standard policies and procedures in place. Once they receive your request, they will thoroughly review it according to the store's guidelines and policies.

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